Shipping & Returns


Shipping Information

 

ALL ITEMS INCLUDE SHIPPING AND INSURANCE

via USPS Priority Mail in the item cost.

 

Items will be shipped within 1-5 working days after payment.

 

Special orders, changes, or resizing items will take up to 3 weeks.

If you are outside of the US, please contact me and I'll let you know your shipping cost. The buyer is responsible for all shipping costs. The buyer is responsible for any customs that may apply with international orders.

Shipping is via USPS and takes up to 10 working days, but usually arrives much faster. Every piece is insured for the amount of sale.

 

Easy Returns & Exchanges

 

If you are not satisfied with your purchase, please contact me right away : susan@susanmcdonough.com

You may return the product, in the same condition you received it - within 7 days by sending it back via USPS and INSURED FOR THE PURCHASE PRICE to:

Susan McDonough Jewelry

240 KNOLL TOP DRIVE

ALEXANDER, NC 28701

SUSAN@SUSANMCDONOUGH.COM

Once it arrives - you will get a full refund, with the reduction of the shipping costs and fees.

 

Custom orders and resized items are non-refundable & non-exchangeable.